Last Updated: [03/03/2025]

 

At Pepponi, we strive to provide you with a seamless shopping experience, including reliable and timely shipping. Please read our shipping policy carefully to understand our shipping methods, estimated delivery times, and other important details.

 

1. Shipping Destinations

We currently ship across India, covering all major cities and regions. We deliver to:

• Metropolitan Cities: Delhi, Mumbai, Bengaluru, Chennai, Kolkata, Hyderabad, Pune, Ahmedabad,Kerala and more.

• Tier 2 & 3 Cities: We reach most towns and semi-urban areas.

• Remote Areas: Shipping availability depends on courier service coverage. Contact our support team for more details.

If you are unsure whether we ship to your location, please reach out to our customer support at [pepponiclassic@gmail.com].

 

2. Shipping Methods & Estimated Delivery Times

We offer the following shipping options across India:

Shipping MethodEstimated Delivery TimeCost

Standard Shipping7 - 14 business days[Price based on product]

Express Shipping 5 - 8 business days[Price]

Same-Day Delivery (Available in select cities)Same day if ordered before [10] PM [Higher price]

Note: Delivery times may vary depending on your location, unforeseen delays, and courier service availability.

 

3. Order Processing Time

• Orders are processed within 1-2 business days (excluding weekends and public holidays).

• Once your order is shipped, you will receive a tracking number via email or SMS.

• During peak seasons or sales, processing times may be slightly longer.

 

4. Shipping Costs

• Shipping costs vary based on location and selected shipping method.

• Free shipping may be available for orders above a certain amount.

 

5. Order Tracking

• After your order is dispatched, you will receive a tracking link via email/SMS.

• You can track your package through our website or the courier service’s tracking portal.

 

6. Shipping Issues & Delays

• If your package is delayed, please check the tracking information before contacting customer support.

• If your package is lost or damaged during transit, please reach out to us at [pepponiclassic@gmail.com] within 7-14 days of the estimated delivery date.

 

7. Contact Us

For any shipping-related inquiries, feel free to contact our support team:

📩 Email: [contactpepponi@gmail.com]
📞 Customer Care: [+91 628 294 8378]

Thank you for shopping with Pepponi! We appreciate your trust and support.